![]() If it uses more than 25 licenses, you should go to the admin center and reduce them to 25 or fewer. If you don’t have a billing profile, you can follow the cancellation steps outlined above if your organization uses 25 or fewer licenses. You can now provide a reason for cancellation and click Save to finish the process. Click the three-dots button next to this and select Cancel subscription. While you’re at it, you should ask everyone in your organization to save their data before the renewal date.Īlternatively, you can go to the Billing > Your products page and find the subscription you want to cancel. Now you can select Turn off to stop recurring billing. On the subscription details page, click Edit recurring billing under Subscription and payment settings. Select the subscription you don’t want anymore. ![]() If you do, go to the Billing > Your products page in the Microsoft admin center. On the next page, click the Billing profiles tab to see if you have a billing profile. ![]() In the Microsoft 365 admin center, go to Billing > Billing & payments. You should also check if your Microsoft account has global admin or billing admin privileges because other account types will not be able to cancel the paid subscription.įirst, you should check if you have a billing profile in your Microsoft account. You should start this process a few days before the renewal date to avoid a situation where you have to pay the subscription fee again. Before you unsubscribe, you may have to take extra steps like reducing the number of licenses in your organization. The cancellation process is different for those with a business subscription to Microsoft 365. ![]() If you don’t see a cancellation option, check for a button labeled “ Turn on recurring billing.” If you see that button, your subscription will not auto-renew. ![]()
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